I would ditch DBS tomorrow and close my accounts with them, if it wasn’t for their extensive DBS + POSB ATM networks across Singapore. Banks like Standard Chartered and Citibank are offering internet banking services that are far more user-friendly than anything that DBS/POSB can muster. Who the heck accesses their bank account in the wee hours of the night? Epic fail…
I’ve opened quite a few corporate bank accounts now, first with DBS before switching over to Standard Chartered Bank. If I had to use adjectives to describe my experience with DBS, the list would go something like, “inflexible, sluggish, unresponsive, boring“. The DBS IDEAL corporate iBanking platform doesn’t work with Safari or the latest version of Firefox, has poor UI, and looks like a half-baked skinning project by an intern (once you’re logged in); certainly not something one would expect to see from the largest bank in Singapore, or South-east Asia for that matter.
If you’re looking for a bank for your newly incorporated startup, I’d strongly recommend that you go with Standard Chartered. If you’ve got more moolah (i.e. a higher monthly balance), HSBC / Citibank is definitely the logical upgrade, although I’d still stick with Standard Chartered, just because they’ve been so awesome and cool so far.
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I sent a long and ranty email to DBS about their corporate banking. Particularly as you have to pay to even keep an account open.
Curiously it does work using the latest version of Camino, FYI.
no need to downgrade to previous version of Firefox, just changed the browser user agent to Firefox 3.0.15 (google “browser user agent spoofing”, don’t let the word ‘spoofing’ scare you off, it ain’t blackhat stuff).
once your user agent is set to Firefox 3.0.15, your Firefox ver 3.5 would just work fine with IDEAL corporate iBanking platform.
it’s just their stupid internal policy that if the code ain’t QA and tested for specific browser versions, it can’t be released for public consumption.